March 2, 2007
Abstract
There is abundant evidence that obstacles to mission success exist that have their origin in organizational psychology. Key among these is an aversion to recognizing or mitigating risk. Others range from managerial and organizational issues, contractual boundaries to the pressures of cost and schedule . To overcome these obstacles breakthroughs in cultural change are required. Some people may believe that cultural change can be achieved by lectures, intensive training or simply by good engineering processes. Experts in the field of organizational development, management and leadership suggest, however, that these methods are not sufficient. While many methods may have some effectiveness, communities of practice are suggested as the most promising approach. It is suggested that the interdisciplinary nature of systems engineering may take on new meaning when such diverse fields as organizational psychology are employed to enhance the success of a system.
Note: Dr. Katherine Erlick ( kathy.erlick@boeing.com ) and Joann Gutierrez ( joann.k.gutierrez@boeing.com ) of Boeing were co-authors of the original paper "The Science of Organizational Psychology Applied to Mission Assurance" on which this presentation is based. That paper was presented to the Conference on Systems Engineering Research (CSER) in Los Angeles in 2006.
Your Presenter: Scott Jackson is a Lecturer in Systems Engineering in the Systems Architecture and Engineering program at the University of Southern California (USC). He is the focal for the USC node of the Resilience Engineering Network, an international consortium of universities and other organizations doing research on system resilience. Scott is also a Principal in the USC Center for Systems and Software Engineering.
Scott is an INCOSE Fellow and the Assistant Director for Public Interest Applications, concerned with natural and human-made catastrophes and anti-terrorism. He is also the Chair of the Resilient Systems Working Group, another node in the Resilience Engineering Network. Scott has published many papers on the subject of system resilience and the related areas of organizational safety and mission assurance.
Scott is the author of the book Systems Engineering for Commercial Aircraft , published by Ashgate Publishing Limited ( UK ) in 1997. This book addresses the issue of system resilience in the context of commercial aircraft. Formerly at Boeing, Scott worked on both commercial and military aircraft. He was an Associate Technical Fellow in Systems Engineering at Boeing. Scott was elected a Distinguished Engineer by the Orange County Engineering Council in 2006. Scott is also a consultant in systems engineering and has given tutorials and lectures on systems engineering. He is a Certified Systems Engineering Professional (CSEP).
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Logistics
Location:Northrop Grumman E2 Presentation Center (in tall building off of Entrance 2), Redondo Beach, CA (formerly TRW) - 2299 Marine Ave., Redondo Beach, CA 90278
Directions: Take the 405 Inglewood exit (southbound it's the exit after Rosecrans East, northbound it's the exit just after Hawthorne) and go north on Inglewood Avenue (southbound, turn left at the end of the ramp, northbound, turn right). Turn left at Marine. Continue West under the freeway past the railroad tracks three lights to Simon Ramo Drive. E2 is on the tall white building to the LEFT, past the shorter presentation building. (See page 733 A5 of the Thomas Brothers Guide.)
Time: 9 a.m. - 12:00 noon
Admission: Free
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