October 7, 2011
In this session, Warren S. Reid will present and lead discussion topics (at the meta/concept level) in three areas that every IT professional and IT stakeholder should know about. These areas can have, and already have had great impact on some of the: (a) important decisions made by professionals like yourself, (b) career trajectories of others like you, and (c) and your company’s ability to enjoy continuing success!
- What Is A "World-Class" System? No, Really?
In my opinion, the most hyped word in the 21st century is “world-class”. There are: world-class executives; world-class hospitals; world-class doctors; world-class restaurants; world-class chefs; world-class retirement communities; world-class consultants; world-class pianos; world-class jewelry, world-class systems integrators; world-class software; world-class system security; and world-class systems. Yet there are no IT industry standards defining world-class – and no legal definitions of them either. And yet, more and more agreements for multi-million – to billion dollar systems are now including the term world-class, and others terms like “top-tier”, “best-in-breed”, “industry best practices”. But what does that mean? What has each party just agreed to? Are you willing to let judges and juries who are insufficiently informed about what make a system selection, implementation or operation acceptable, suitable and/or sustainable for a specific set of circumstances or requirements make the definition for you? How much is subjective? How much is objective? And what you must do to manage expectations in such circumstances? And can such an understanding ever help assure a successful system solution.
- How Does the Federal Anti-Kickback Law Affect All Government Systems/Software Projects?
Under Federal Law, kickbacks, gifts of money, reduced service and training fees, promised future references, and the future promise of anything that might be valuable was a common occurrence and agreement between vendors, integrators and consultants. It still is a common occurrence in the world of commercial systems development, configuration, customization, implementation and outsourced operations and maintenance – although frowned upon by many as an incentive that can consciously or unconsciously affect the independent judgment of supposedly independent integrators, consultants, advisors, and employees. However, in the arena of IT contracts with the U.S. Government, such compensation or promise of such compensation has been illegal for several years -- and the government, through the US Department of Justice, is now cracking down hard on dozens of the world’s largest IT vendors, integrators, consultants and government employees for such abuse. Just what is the government doing? And how might that affect contractors, vendors, consultants and government customers from this point onward?
- Unusual or new science, techniques and metrics used in court to determine the “Quality” of delivered systems and more?
New qualitative and quantitative models, methods, reasoning, and metrics are being introduced into courtrooms to address questions such as:
- Is the delivered system really bug ridden or overly buggy?
- Is the delivered documentation appropriate for the system and its stakeholders?
- How sustainable is the delivered system (scalable, maintainable, auditable, portable, interoperable, etc.)?
- How viable is the vendor and its ability to live up to its long term maintenance, support, service, upgrade contracts?
- What are the cost, schedule, scope, risk and quality impacts of deviating from promised, appropriate, industry accepted/tested/proven SDLC methodologies?
- Does the mythical man-month still apply in today’s highly-automated, highly-trained, high-tech IT world?
If you are interested in exploring this topic further, Warren Reid will be presenting Part II on Friday, December 02, 2011. Please click this link for the abstract information for Part II.
Your Presenter: Warren S. Reid: Following a distinguished career as a management and computer technology consultant and partner at an international consulting firm, where he designed and implemented dozens of systems, and consulted on approx 50 contracts for software development, systems implementation, software maintenance, hardware procurement, outsourcing and more, Warren S. Reid founded the WSR Consulting Group, LLC in 1988. He has been engaged in developing and implementing large-scale systems and turning around systems in crisis situations, such as helping create and launch the Federal Energy Office for President Jimmy Carter in 75 days, and overseeing the testing and acceptance of California’s Lotto Lottery games in just 100 days, and helping to resurrect the Malaysian MESDAQ Lottery which failed on opening day.
For more than 23 years, Mr. Reid has been actively engaged in litigation matters internationally as a consultant and expert in cases involving the failure of large-scale systems and related projects including those embracing computer, internet, enterprise, point-of-sale, robotics, casino, and ticketing systems technologies and platforms. He has testified in U.S. State and Federal Courts, the Court of Federal Claims, and the International Arbitration Center in London.
He has been engaged as an expert by a “Who’s Who” in the world of international business in matters involving: the U.S. Department of Justice and President William Clinton; an Asian Stock Exchange; Pepsico; Her Royal Majesty, the Queen of England; Compuserve; Fortune 500 retailers; CTS Eventim AG; and SAP, Oracle, Retek, Cerner, OneWorld, Peoplesoft and other major ERP software developers/vendors --to mention a few.
Mr. Reid graduated with highest honors from Baruch College in New York City and earned his M.S. and M.B.A. degrees from the Wharton Graduate School of Finance. Mr. Reid is a highly published author and has appeared on radio and CNN as an expert in systems technology.
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Location:Northrop Grumman E2 Presentation Center (in tall building off of Entrance 2), Redondo Beach, CA (formerly TRW) - 2264 Marine Ave., Redondo Beach, CA 90278
Directions:Take the 405 Inglewood exit (southbound it's the exit after Rosecrans East, northbound it's the exit just after Hawthorne) and go north on Inglewood Avenue (southbound, turn left at the end of the ramp, northbound, turn right). Turn left at Marine. Continue West under the freeway past the railroad tracks three lights to Simon Ramo Drive and turn left. E2 is on the tall white building to the LEFT, past the shorter presentation building. (See page 733 A5 of the Thomas Brothers Guide.)
Time:9 a.m. - 12:00 noon
Admittance:Due to security requirements, the Northrop Grumman facility cannot accommodate foreign nationals.
Note: Due to budget constraints only light refreshments will be available.
A selection of food and beverages is available from the S-Cafe to the southwest of E2 down the stairs. Door opens at 6 AM.